Contact Us

24-hour cardmember service inquiries and lost or stolen card reports

 

U.S. Bank FlexPerks® Gold American Express® Card

U.S. Bank FlexPerks® Gold American Express® Card

866.311.5550We accept relay calls

Outside U.S. or Canada, 701.461.0627 (call collect)

U.S. Bank FlexPerks® Travel Rewards Visa Signature® Card

U.S. Bank FlexPerks® Travel Rewards Visa Signature® Card

877.978.7446We accept relay calls

Outside U.S. or Canada, 701.461.1552 (call collect)

U.S. Bank FlexPerks® Select+ American Express® Card

U.S. Bank FlexPerks® Select+ American Express® Card

866.311.5550We accept relay calls

Outside U.S. or Canada, 701.461.0627 (call collect)

U.S. Bank FlexPerks® Select Rewards Visa® Card

U.S. Bank FlexPerks® Select Rewards Visa® Card

800.692.8472We accept relay calls

Outside U.S. or Canada, 701.461.2044 (call collect)

U.S. Bank FlexPerks Business Edge Travel Rewards Card

U.S. Bank FlexPerks® Business Edge™ Travel Rewards Card

800.374.7979We accept relay calls

Outside U.S. or Canada, 701.461.2600 (call collect)

 

Mail 
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight Address
U.S. Bank National Association
Attn: #790408
824 North 11th Street
St. Louis, MO 63101-1016

 

Email us 

For questions specific to an existing account, please Log in to Online Banking to authenticate that you are the account owner:

  1. Log In to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"

For general questions about the FlexPerks® Travel Rewards Card program, contact us by email.

U.S. Bank may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

Business Cardmembers: U.S. Bank will increase your rate to a Penalty Rate if you:  1) Make payments 5 calendar days late twice, or 30 calendar days late once. 2) Make a payment that is returned; or 3) If you exceed your Credit Limit 2 times in 12 consecutive months.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A. Inc. and American Express. American Express is a federally registered service mark of American Express.

 ©2017  U.S. Bank National Association. All rights reserved.

Account must be open and in good standing to earn and redeem rewards and benefits. Upon approval, please refer to the Program Rules and Cardmember Agreement for additional information.