Frequently Asked Questions

Listed below are the most common questions asked about the FlexPerks Rewards programs.  If you need additional help, please contact Cardmember Service.

How to Apply
  • Click to Show/Hide How can I check the status of my application?
    • Please call 800-947-1444 and choose option 1 for the status of an application. For your security, you will be required to enter your social security number to locate the application. Additional verification item(s) may be needed to validate.

Exclusive Rewards

Basic Card Facts
  • Click to Show/Hide Is there an Annual Fee with the card?
    • FlexPerks Travel Rewards Signature card
    The FlexPerks Travel Rewards Visa Signature card has a $0 introductory annual fee the first year and every year after the annual fee will be $49. Cardmembers will earn 3,500 bonus FlexPoints each cardmember year they spend $24,000. Use the FlexPoints to redeem for your $49 annual fee or combine them with other FlexPoints for award travel. The choice is yours.

    FlexPerks Select Rewards Visa card 
    No annual fee.

    FlexPerks Travel Business card
    The FlexPerks Business Travel Rewards Visa card hasa  $0 introductory annual fee the first year and every year after the annual fee will be $55. The $55 annual fee will be credited back to your account if $24,000 or more in net purchases posts to your company's account within your 12-month annual statement year. You may add additional cards to your account for $10/year.

Other Benefits

U.S. Bank may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

Business Cardmembers: U.S. Bank will increase your rate to a Penalty Rate if you:  1) Make payments 5 calendar days late twice, or 30 calendar days late once. 2) Make a payment that is returned; or 3) If you exceed your Credit Limit 2 times in 12 consecutive months.

 

The creditor and issuer of the FlexPerks Visa cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and the cards are available to United States residents only.

 ©2013  U.S. Bank National Association. All rights reserved.