Contact Us

24-hour cardmember service inquiries and lost or stolen card reports

U.S. Bank FlexPerks® Gold American Express® Card

866.311.5550 We accept relay calls

Outside U.S. or Canada, 701.461.0627 (call collect)

U.S. Bank FlexPerks® Travel Rewards Visa Signature® Card

877.978.7446 We accept relay calls

Outside U.S. or Canada, 701.461.1552 (call collect)

U.S. Bank FlexPerks® Select+ American Express® Card

866.311.5550 We accept relay calls

Outside U.S. or Canada, 701.461.0627 (call collect)

U.S. Bank FlexPerks® Select Rewards Visa® Card

800.692.8472 We accept relay calls

Outside U.S. or Canada, 701.461.2044 (call collect)

U.S. Bank FlexPerks® Business Travel Rewards Card

800.374.7979 We accept relay calls

Outside U.S. or Canada, 701.461.2600 (call collect)

Mail 
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight Address
U.S. Bank National Association
Attn: #790408
824 North 11th Street
St. Louis, MO 63101-1016

Email us 

For questions specific to an existing account, please Log in to Online Banking to authenticate that you are the account owner:

  1. Log In to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"